About Our Hendra Plumbers
Plumbing and gasfitting work on this run operates under one licence number: QBCC No: 15024607. We're licensed and insured, and every job is done by a licensed plumber. That's the whole identity statement: no names, no trading history, just the licence classes and the way a job runs.
If we're late, $100 comes off your bill
- Licensed and InsuredEvery job done by a licensed plumber. QBCC No: 15024607
- Fixed Quote FirstFlat-rate pricing, agreed before any work starts
- Lifetime Labour WarrantyBacked by our Fix-It-or-It's-Free guarantee (T&Cs apply)
- $0 Call-Out FeesNo extra charge for nights, weekends or public holidays
The work spans everything from a washer swap to a full repipe, and it all passes through the same licences and the same process. Here's what the plumbers on this run actually hold, on paper. For the full range of what we take on across Hendra, start with the home page.
Plumber, Drainer and Gasfitter Licences Explained
Queensland splits plumbing licensing in two: the tradesperson doing the work holds an occupational licence, and the business taking the job on holds a contractor licence. The QBCC issues both.
The occupational licence proves the holder is competent in the trade. The contractor licence proves the business behind the job is financially sound and properly set up to run work.
Plumber-class work covers the water supply, the fixtures and the pipework inside the property. Drainage below ground level is drainer-class work. Each class carves out the few tasks that carry a separate endorsement.
Gas work sits apart from both, on its own licence. Queensland reserves it for licensed gasfitters, and it spans installing, altering, repairing, servicing, testing and certifying gas systems and their pipework.
Before gas work starts, an owner is entitled to ask the worker to show their gas work licence. Our gas fitting work runs on that licence.
How a Plumbing Job Runs From Call to Finish
- 1
You Describe the Fault
Phone (07) 3523 7172 or use the form and tell us what you're seeing. The more detail you give, the better prepared we arrive.
- 2
We Diagnose and Quote
On site we trace the fault to its cause, then give you a fixed quote before any work starts: flat-rate pricing, no hidden fees, and your go-ahead before anything is touched.
- 3
We Do the Work
With your approval the repair or install goes ahead. A storm-season burst pipe after a late-spring downpour gets the same order of steps as a booked renovation.
- 4
We Test and Hand Over
Everything gets tested with water or gas flowing, and you receive whatever paperwork the job generates. Payment is card or EFTPOS on site, or ask us about Fix now, pay later.
Plumbing job in Hendra?
$0 call-out fees, available 24/7, and same-day where we can.
Paperwork and Inspections After a Job
Oversight splits between the QBCC, which licenses the trade and records notifiable work, and the City of Brisbane, which grants permits and sends inspectors. You can check any plumber's licence on the QBCC's public register, and an address search shows whether a Form 4 was lodged for a property.
Depending on the job, the paperwork that reaches you includes:
- A Form 4 copy after notifiable work, for you or whoever engaged us. The QBCC keeps a copy you can request.
- A gas compliance certificate straight after gas work finishes, with a copy to the gas network operator within 5 days where the system is network-fed.
- The right to call in a council inspection on notifiable work, at any point in the job.
Plumbing Across Neighbouring Suburbs
Our plumbers work across Hendra and the suburbs next door, from Nundah and Clayfield to Eagle Farm, Ascot, Hamilton and Brisbane Airport. At the last census, 80.1 per cent of homes in the suburb were separate houses, so most of the diary is house work rather than apartment blocks.
Every suburb on that run has its own notes on our suburbs we cover page. To line up a visit, start on the book a plumber page.
Questions About Licences and Paperwork
Call (07) 3523 7172How do I check a plumber's licence in Queensland?
Look the plumber up on the QBCC's online register, which lists licence details for the whole state. Searching by address instead shows whether a Form 4 was lodged for that property.
Is every job in Hendra done by a licensed plumber?
Yes, every job is done by a licensed plumber. We're licensed and insured, working under QBCC No: 15024607.
What paperwork do I get after plumbing work in Hendra?
Notifiable work earns you a copy of the Form 4, which the QBCC keeps on its register. Gas work earns a gas compliance certificate, handed over as soon as the job is finished.
What can I do if plumbing work in Hendra turns out faulty?
Raise it with the plumber first and give them the chance to put it right. If the work looks unlicensed, defective or non-compliant, you can lodge a complaint with the QBCC online.
Talk to Us About Your PlumbingWe'll call you back.
Book on (07) 3523 7172 for plumbing anywhere in Hendra. We're available 24/7, there's no extra charge for nights, weekends or public holidays, and every job comes with $0 call-out fees.
To claim your $0 call-out fee, call (07) 3523 7172 today.